Tag Archives: Art of Collaborative Leadership

Right Leadership in the Right Moment

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In a recent conversation preparing for an upcoming Art of Hosting offering, the team talked about the challenge of describing what it is in a world that continues to look for clear deliverables and actions and when the language of AoH often seems theoretical or even fanciful. As a steward and practitioner who hosts all of my consulting work including the work Jerry Nagel and I do with Worldview Intelligence, this is a bone of contention. If the patterns and practices of AoH did not get results, we would not be using them. It’s as simple as that.

The discussion took us to what I often call the myths of Collaborative Leadership. One big myth is that collaborative leadership means no one is in charge. This is, in fact, not true. It does not mean no leadership. But it means leading in different ways and, for some people, that is both new and uncomfortable.

One of the things that AoH patterns and practices offers is structures for what the leadership can look like. Some quick highlights for the most used methods are below.

Maine AoH graphic

Circle practice shows us that there can be a leader in every chair, that leadership is shared, it rotates and everyone is collectively responsible for the well being of the group. It offers a way for all voices to come into the room and for groups to work through conflict, tension or the creative chaos that ensues when good ideas are flowing into a room.

World Café highlights the impact of making visible the collective intelligence in the room and using that information to move the needle on all kinds of issues, challenges and opportunities – including substantive issues like water quality, trauma, or impasses in an organization.

Open Space Technology brings to life the idea that people support that which they help to create, that we become deeply engaged in the issues and conversations we are passionate about and it provides an arena for conversations to come into a room, group or organization that might not otherwise have an avenue for discussion. In addition to generating new ideas and innovations, difficult and challenging conversations also find space in this process.

Leaders who are used to providing answers and direction to staff or others often do not know what they are supposed to do now. The default becomes to back off too much which then leaves people confused. People still need leadership, direction, clarity on what responsibility, authority and accountability they have. They need to know what the vision or future direction is that they are being asked to move toward, where there is room for change and what the parameters of the work are. Sometimes decisions need to be taken or given by people in formal leadership positions. And that is not only perfectly okay, it can be necessary depending on the circumstances. At a minimum decisions taken by the group need to be articulated.

Collaborative leadership is about the right leadership in the right moment by the right people. These people may just as readily be formal leaders as informal leaders. Collaborative leadership allows for greater possibility of both types of leadership and grows the cohesiveness, productivity and impact of any team or group who does this well.

This is one of the reasons why we continue to write about results in various projects and initiatives, which you can find under the category of Art of Hosting Works.

What If Schools Are Communities That Learn?

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What if schools are communities that learn and not just places where content is delivered to students? What if school systems could truly draw on the wealth of wisdom and intelligence it has access to through all its students and staff as collaborators? What if we didn’t just use the word collaboration but lived it till it meets its full potential?

This is an inquiry Mike Ritzius and Rich Wilson have been in, not just recently with the New Jersey Education Association (NJEA), but in one form or another over the course of their varied careers.

Attending an Art of Hosting Conversations that Matter training in Minnesota in March 2015 not only helped them, each in their own way, make sense of bits and pieces of practices and fragments of things that had shown up over time, but also gave them more options and greater vision for what is possible.

Rich Wilson

Rich Wilson, Associate Director of Professional Development, NJEA

Rich says he has been practicing “advocacy” for 30 years. “For twelve of those years,” he shared, “I lived in an impoverished community and became involved in community organizing around education issues, working with college students and volunteer tutors. This eventually took me into the political sphere supporting community leaders as they moved into political office.”

“For the last 15 years I’ve been working with the LGBT community to create safe spaces for students and teachers.”  Rich is now Associate Director of Professional Development at NJEA and in the last couple of years has been focused on teacher evaluation, a topic with many points of view, some of them divisive. He works in partnership with Mike , which is how he became aware of EdCamp, a derivative of Open Space Technology.  He and Mike had been monitoring the AoH website looking for opportunities for a training when they saw the Minnesota offering. He took it to his Director who said, “I’m not sure the organization is ready for this but trust you enough that if you think it is valuable you should go.”

Mike Ritzius

Mike Ritzius, Associate Director of Professional Development at NJEA

Mike’s journey into education came from a very different background. He said, “I’ve backed my way into every chapter of my life. I am a molecular biologist.  The lab I worked for had to do some teaching in mid-school and I got tasked with it. Turns out, I liked teaching better than research.”  He certified as a teacher in 2000 and started working with students with special needs. “It was different for me. I was frustrated with the way teaching happened, so I ran for my local office and won.” That began a change-making journey.

Mike encountered Open Space Technology at a technical conference called Bar Camp and fell in love with it. From there, Ed Camp was created. The first event was in Philadelphia with 100 people. It is now 500,000 strong across the globe. The Bill Gates Foundation gave $2 million to the charitable foundation that runs Ed Camp.

Two years ago, Mike took on the position of associate director. His focus was on professional learning as well as teacher evaluation. “I loved Ed Camp and it was hard for me to reconcile how it, or processes like it, would be useful in the classroom,” he said.

During our interview for this post, Rich and Mike gave quite a few examples of where and how, internally and externally, Art of Hosting patterns, practices and methods have been used and they will be the subject of a couple more posts. They include experiencing the Chaordic Stepping Stones for planning for the Division, bringing World Café and Open Space to a meeting of Union Executives in the District Office, using Levels of Listening and Talking (from Theory U), offering engagement processes for a group of teachers and parents known as HOPE (Helping Out Public Education) to use across the State, for mobilization in the 2016 election and on the controversial topic of evaluation.

Philly Invitation headerAnd it has inspired both of them to be on the calling team for an Art of Hosting offering in Philadelphia in February 2016 called The Art of Collaborative Leadership: Leading Together in Complex Times. The calling question is: How could conversations of possibility shift your work? This is a question they have seen manifest in remarkable ways in their work.

What surprised them the most since bringing more collaborative and engagement practices their work?

For Rich it is, “How quickly other people have embraced the processes. Four more people went to a different AoH training. Others have done their homework and come to talk to us. I am surprised at people’s creativity, where they are using the practices, the questions people are asking, the interest that has been sparked. The ‘coalition of the willing’ keeps growing. It is affirming.”

And Mike came to the question from a different perspective. “The effect it has had on me. I look at things from a very different perspective now and it’s evolving fast. I am more intentional with the way I say and do things and in analyzing my own actions.”

What’s the hardest part? “Trusting the process and not second guessing things,” Rich reflected.  “Fortunately, having experienced the training together, Mike and I support each other in bringing new processes.  I am not feeling that I have to control every little thing.  What needs to happen is what is going to happen.”

“I agree with Rich,” said Mike. “We work with not bringing an agenda every time – to bring process rather than content. This is tough when you are employed as the expert and people want us to show up and tell them what to do rather than engage their own wisdom and knowledge.”

What is their greatest hope arising from their experience with these patterns and practices?

“I’d like to see a few more people feel like they have more voice,” said Mike. “To know they can contribute, bring their ideas forward and build a better community together. Schools are communities, not just about content delivery and it would be great to get away from the notion of ‘hero educators’. All voices have value and are valued.”

Rich agreed. “All people in schools count. This could be the beginning of an examination of what schools should be and they should work. If we get more people beginning to talk about it, we can leverage it into change. Where we don’t just use the word collaboration but it reaches its full potential and we are using hosting practices to bring it about.”

What if schools are communities and not just places where content gets delivered? What if school systems could truly draw on the wealth of wisdom and intelligence it has access to through all its collaborators? What if we didn’t just use the word collaboration but lived it till it meets its full potential?

The Art of Stewarding

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Anyone who has ever wanted to call an Art of Hosting training has, in all likelihood, been told how important it is to have seasoned hosts – or stewards – as part of the hosting team. What does it mean to steward and why is this role so important in the Art of Hosting community and in individual training offerings?

I wanted to ground the word steward with a definition but none of the ones I found resonated until I came across this on Wikipedia:  it is desirable to increase capacity within an organizational system.  The Art of Hosting is a system – an interconnected, self-organizing global network – and since it began almost two decades ago, it has been increasing capacity in the network, within and across organizations, within and across systems and within and across individuals.

Even before there was such a thing as the name Art of Hosting, conversations were being hosted in many places around the world using different dialogic processes, including World Cafe, Open Space Technology, Circle Practice, Appreciative Inquiry  (and still are being hosted by people who have not heard of the Art of Hosting). Those who have become known as Art of Hosting Practitioners were intuitively and intentionally sensing into questions like: what is underneath this process, what are the patterns we can make visible, why do these processes or this way of convening a meeting produce different results?  They were deeply curious about the answers to these questions and the more evocative questions that were often provoked through the conversations stimulated by these questions.

Stewards sense and hold the deeper patterns in the field.  They don’t just hold this particular piece of client work or this particular training, they sense the patterns of the larger field and bring those patterns into the specific work and conversations they are involved in.

They have skill, wisdom and expertise in holding space, creating the conditions for powerful work (setting the container) and in working with emergence by paying attention to what is wanting and ready to happen in an individual, group, organization, or community or with a pattern.

They practice self-leadership or self-hosting and bring with them a presence often forged through the many fires of chaos, disruption and intensity they have found their way through which often enables them to keep their centre or ground in the most challenging of situations.

They have no need to hold centre stage although they find themselves there because of their willingness to share knowledge and learning while hosting fields where people are hungry to learn.  They bring clarity without doing the work of others or disempowering them or disconnecting them from their own sources of clarity, wisdom and knowledge.  They witness growth and ignite even more growth – within themselves and others.  They are flexible and diverse, growing the depth of field through co-learning with others.  It is precisely this co-learning, co-creating and collaborating on the edges of what they do not know that makes them most excited  – more so than presenting their expertise.

My awareness of stewarding has heightened over the last year or so as I have found myself in many stewarding conversations with good friends in the Art of Hosting, World Cafe and Circle Practice networks (most recently at ALIA in Columbus) and as I have the privilege to co-host with other seasoned practitioners in a variety of situations where the ability to draw on accumulated wisdom and knowledge has been powerfully beneficial to other hosting team members including apprentices hungry to learn as well as the full group involved in the training.

What do I know through some of my experiences? Stewards are able to check perceptions with each other to sense more fully into the field in which they are working, arriving at more informed choices of action, often to surface tension, move through groan zones, understand when divergence or convergence or some other intervention or process is needed.  They are comfortable with silence and with chaos, have no need to rush in and they can weave with each other through and across the field.  This does not mean there is never any tension but it does mean they have the capacity to work it through without detrimentally impacting the group or the overall experience.  In how they work together, they are often living, breathing examples of the beauty and power of co-creation.

I have had the opportunity to work more extensively with youth in the last year – in Canada, the US and Brazil – and see how sharing experience, asking good questions and holding space expands the depth of field in any given place and creates the opportunity for individual and collective expansion – by holding the space of curiosity with the space of experience.

In One Art of Hosting Does Not A Practitioner Make, I wrote that each Art of Hosting has its own flavour influenced by the hosting team, the calling questions, the people who show up, whatever is emergent in the field, whatever we choose to call the training and the place in which it is hosted.  It’s like seeing only a slice of the bigger picture.  One reason why stewards are necessary to these trainings is that they carry with them the depth of the patterns from across many trainings and client consulting work and they can help illuminate these patterns and this depth through how they hold the space and the questions they ask.

In any given training we will often say it is not about the methodologies – although when we use them we want to use them well.  It is about the purpose and intention of what we are about, what we want to achieve and how to create the conditions to meet purpose and intention and make more things possible.

Stewards illuminate the connections between people, places, trainings, theories, processes and patterns.  They bring the weave of the whole network into the space and disturb the training ground in subtle and overt ways, based on the imprints of their many experiences, helping shift the shape of the experience, enabling individuals to shift their own shape and ultimately influencing the shifting shape of the world.

This work is not for the feint of heart or lone wolves.  It is for those who are willing to show up more fully in the relational field, ask for help when they need it, offer what they can and sink into their own learning.  Stewards want to learn from each other and the more we work with each other, the deeper the relational field, the deeper the friendships and the richer the space we hold for others.

Becoming an AoH Practitioner

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One of the things that stands out from my Envision Halifax days when a team of us co-designed and co-delivered a nine month leadership program, meeting with the group once a month for either a retreat or a learning day, is how often people talked about getting their Envision “fix” – essentially being able to step out of the craziness of their workplaces into a deep breath of a different kind of space, where we often began with check-in circles and always entered into a conscious, intentional practice field of learning focused on self-leadership, team learning and community reflection and engagement.

The desire and need for this “fix” is directly related to how challenging people find it to bring their learning about new ways of interacting with people, creating the conditions for different conversations that lead to different results back into their work environments – and it is also what I hear from people who have just stepped out of their first Art of Hosting training ground.  “It is okay to do this here, but back at work, well, that’s another story.”

At the risk of stating the obvious, becoming a practitioner of anything takes…. well… practice.  And, I am aware of how risky it feels to try out new group processes or new ways of inviting conversation at work.  How many times we hear things like, “I could never use a talking piece at work.”  “I could never get our group to agree to use World Cafe.”  “People I work with would find this language strange and it may turn them off of even trying something new.”  Yes, all true AND there are always ways to begin practice.

People feel their credibility and reputation are most at risk trying something new with the people they work with all the time.   So one of the simplest possibilities is to look for other places to practice – with another team or department, in a volunteer capacity, with someone else who also wants to practice.

When we just begin to know the many and varied practices that are available through the Art of Hosting field and have little experience with them, we have less confidence in and knowledge of how the processes work and how people can be well and fully engaged in them.  Our own lack of confidence and fear can influence how the process unfolds.  For example, if the group has never participated in an Open Space before, it  may take a few minutes for them to warm up to inviting their own conversations when we open the space for their questions.  With experience, we know to be easy in that pause.  Without experience, it ignites our fears and then we want to jump in to make it happen, often over facilitating the space or the process, sometimes resulting in less than hoped for outcomes.  As grow our own experience and confidence in the impact of the process, we relax more which invites more flow and synchronicity into the space.

As for language, if it will be a barrier, don’t use it.  Rather than talking about circle practice, you could just say, “I would like to make sure we hear from every voice.  Maybe we could just go around the table and as each person speaks, the rest of us could just listen well to what they have to say.” Or, of course, whatever language suits you best.

Begin your practice in little ways.  Take little risks.  Change how you listen and see what difference shows up.  Use more questions, powerful questions, that invite people to respond differently.  Bring more curiousity to the conversations you have in the work you do.

Find places to practice the skills you want to develop more.  Find people to practice with.  Look for like minded people inside your organization with whom you can have conversations of discovery and potentially opportunities for practice.  Think of how you can intentionally shift the shape of your world.

Look for places outside of work to practice.  Take yourself back to another Art of Hosting training to deepen your understanding and skills and grow your courage.  Share success stories, small and large, so you and others can see the impact of making even small shifts.  Maybe you have an opportunity to be part of a calling team for an Art of Hosting in your organization or community.  You could look for an opportunity to apprentice in an Art of Hosting training with experienced practitioners and stewards so you learn to pay attention to and look for the nuances that can influence design, hosting and results.

Grow your confidence through practice and your practice will grow.  Don’t be discouraged easily.  Keep your eyes and ears open for opportunity, openings and invitations.  If you look for them, you will be delightfully surprised at how often they show up.

Join a community of practice.  If there isn’t one in your area, start one – even if it is just with a few people.  Join the on-line conversations and communities.  Observe and contribute when and as you are ready.

Whenever and however you can practice, do so.  Grow your courage through small victories and those victories will also grow.  You didn’t show up at an Art of Hosting training because you are risk averse.  You came because something called you.  My guess is, this work will continue to call you and you will continue to respond.  And there is a global field of practice that responds with you.  Be intentional, thoughtful and mindful and practice well.  Before you know it, you will recognize the Art of Hosting practitioner that is you.

One AoH Training Does Not a Practitioner Make

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From the last few Art of Hosting trainings I have co-hosted there are two things that I am increasingly aware of: what it means to be a practitioner of the Art of Hosting and the value and contribution of stewarding to the field and the learning and growth of all.

People come to Art of Hosting trainings hungry for any number of things: to learn more about the methodologies and practices, to connect into a sense of community, to find refuge from the craziness of the worlds they live and work in, to deepen their own self leadership, to find new ways to be in the world, to discover mates they can work and play with in the world, because they have been part of a process somewhere that has drawn from Art of Hosting and they want to learn more and many more reasons I’m sure.  And they go away refreshed, curious, hungry for more and a bit hesitant around how they can bring this back to their life and work.

Two things I am aware of: to really be a practitioner of an Art requires practice and one Art of Hosting training does not a practitioner make.

The Art of Hosting field is incredibly rich and diverse and linked to so many other fields: World Cafe, Circle Practice, Open Space Technology, the Chaordic Field, Theory U, Appreciative Inquiry and more.  When we call a three for four day training, the breadth and scope of the days is shaped by the intended purpose and the people who show up – responsive to the collective need of the group, no matter whether it is a public or client offering.  There is no such thing as a set agenda.  It is a fluid process that the host team and the participants all contribute to.  It also means that the host team is having to pick and choose among the vast array of possible offerings that could flow into the training.  It is not possible to do them all.

All of these things – the hosting team, the purpose, the participants, the choices made within a training ground – contribute to the look, feel and shape of each training, while some underlying things always remain – paying attention to the field, holding space for co-creation and emergence, recognizing the interplay between the dynamics in the field and the learning needs of the group, between self hosting and collective hosting.  No two offerings are ever exactly the same, even if the same hosting team is in place – because the hosting team is also in its own learning individually and collectively and because of the responsiveness to each new training ground.

One Art of Hosting training offers a slice of the Art of Hosting field, even if it is a large slice.  Another Art of Hosting training will show different nuances, different strengths, different emphases and be just as relevant and meaningful as a reflection of the field.  If we leave an AoH training believing this is the way it is – and the only way – we will have missed something fundamentally important – that a key underlying principle is responsiveness to need, co-creation which influences the flow of any training or practice ground, paying attention to what’s in the space and what’s wanting to happen.

It really does take a number of trainings to have a more fulsome understanding and experience of AoH and what’s possible and really understand how AoH contributes to the shifting shape of the world.  We become practitioners when we practice and learn from what we practice.  The next post will explore some ways that practice shows up and how to ask for and offer support in the practice and a future post will look at the questions and observations that have been occurring to me about the role and importance of stewarding.

Reflections on the Art of Collaborative Leadership

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A week after the Art of Collaborative Leadership it is still hard to find the words to articulate the fullness of my experience in a succinct and coherent fashion, there were so many facets at play.  This post will focus on three: crossing an intergenerational divide, hosting the energetic component of dynamic space  and strategic results.

Intergenerational Composition

When we looked around the room at the 22 of us gathered at Pottery Lane, a beautiful day retreat centre right on the Northwest Arm of Halifax, we noticed that there was a pretty even representation of younger and older people (older being mostly around my age, give or take a few years).  In my own experience, this spontaneous even mix of generations has not happened before.  The gatherings I’ve been part of have generally leaned in one direction or the other.

This made the hosting team of myself, Jerry Nagel, Sophia Horwitz, Rachel Derrah, Ryan Deschamps and Marcello Lacroix (supported on the rim by Nancy Eagan and Martin Siesta) curious.  We became aware that the composition of our group was directly related to the composition of the hosting and calling teams and I realized this was likely true of all the hosting teams I’d been on.  As an example, in Brazil last October, the local callers and hosts were all young and the majority of people who showed up were young.  In the future, I know I will be paying even more attention to the composition of the hosting and calling teams in relation to the purpose and intention we are calling in and the richness of the intergenerational exchange.

Hosting the Energetic Component

The hosting team noticed early on in our three days that the energy in the group (showing up through individuals of course)  seemed at times fiery, at times disenchanted, at times hopeful, at times curious – and most often all of those things at the same time.  The energy seemed to be jumping all over the place – like soap bubbles floating in the air and popping.

It caught our attention and we began to wonder just exactly what was in the air and how to hold the space with lightness, intentionality and discernment.  In writing about it now it all sounds very professional, easy and sage.  In the moment, it requires intense presence to tune into what is in the space without overreacting or pouncing on individuals who bring very diverse perspectives but allowing all of it to show up in the room, while at the same time deliberately inviting in the opportunities and space for people to practice new skills they are learning in the moment.  A good reminder (if I needed it) about why it is important, even imperative, that we never host alone and that we create beautiful and strong relationships with our co-hosts so we feel fully supported and are able to observe the space from many different points of view and experiences.

In our design of the three days, we had already decided to invite participants to go on a silent hour long walk after lunch on day 2.  As we debriefed at the end of day 1 and talked about the energy in the room we needed to decide how far to delve into the energetic dynamics that were showing up so we could clear the air, wanting to balance it with our clearly stated purpose of learning more about collaborative leadership and the conditions that support it and carving out time for people to take projects and ideas they had walked in with to the next level of thinking and clarity.

We decided we would take half of the hour long walk and invite a dyads conversation, asking people to share with each other where they were experiencing tension and where they were hopeful.  We began to wonder if there was intergenerational tension in the room, so we further determined we would ask people to pair up with someone not in their age group.

The invitation into this walk became a defining moment of our collective experience.  As people were invited to pair up with someone not in their age group you could see the uncertainty as they looked around the room, wondering who on earth they were going to pair up with and who would do the inviting.  It was a momentary collective holding of the breath, obvious to all and quickly surpassed.

People walked and talked.  And when we all arrived back into the room, something had clearly shifted.  The energy had settled down and the room was even more ready for the learning that was to come.  Intergenerational tension was not the only factor in the tension in the room but the dyad conversations became a leverage point for releasing various aspects of the tension.

Strategic Results

We moved into a proaction cafe in the afternoon and five ideas flowed into the space looking for a next level of clarity and wise action steps.  Some people came with ideas just beginning to form and others came with critical issues they would be facing as they went back to work following this training.  Some left with a beautiful level of precision on their work.

At the end of this second day, when we were debriefing as a hosting team, we reflected on the waves and weave of the day.  We knew we’d hit the summit of the experience and our last day was about arriving home well.  We recognized that we still had a day we needed to enter with deliberateness and intentionality.  The day was a mix of personal leadership and more tools, models and methodologies to help people frame their work and experience well.

We brought in a compassionate listening exercise from Jerry’s work in Minnesota, taught the new model that Jerry, Chris Corrigan and others had evolved for resourceful communities and the two loops of systems change, and did a little methods cafe.  We allowed time for people to wrap up any unfinished business with people in the room and moved to a beautiful closing circle.  There was a greater hopefulness in the room than when we began, an excitement about results and, of course, a sadness in leaving.

The hosting team has committed to calling this group back together on April 11 in Halifax.  We want to continue to learn and grow from each other.  People who live elsewhere are invited to participate from their locations.

I am deeply curious about what more will emerge from this amazing little and powerful gathering. I am grateful to the hosting team for stepping so fully into this journey with me and have experienced new levels of depth in each of those relationships, individually and collectively.  My world is forever transformed and expanded because of this gathering.

My dear friend Marcello, who had committed to coming before we were even sure we were doing this, has had a lot of opportunity to reflect on this experience and a previous Art of Hosting experience as he prepares for the Art of Hosting training he is calling in Porto Alegre where he lives in Brazil in September – the subtle nuances, the dance with energy, the focus on results and the amazing power that can show up in well cared for and well tended spaces – because all of us cared for and tended the space.

I would be remiss if I did not mention Roberto and Anke from Conscious Catering who were as much a part of our experience as the place we were in – preparing food lovingly for us.

This is just a portion of my reflection from the Art of Collaborative Leadership.  There is so much more, including the shifting shape of my own leadership learning experience from start to finish and beyond.  Many more reflections to be sure from such a rich and enduring hosting experience.

A 1500 Day Collaborative Journey

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In November 2006, the Council of the College of Registered Nurses of Nova Scotia (CRNNS) embarked on a 1500 day collaborative journey, the likes of which they could hardly imagine was possible at the time.  What was clear was that the College had a vision and a mandate to grow inter-professional collaborative practice (IPCP) from pockets here and there across the province to a more widespread practice as one of the responses to a health care system in need of shifting the way services were delivered.

They knew this was not a mandate that could be achieved alone and they weren’t quite sure how to invite other professions into the conversation.  They contacted an Art of Hosting colleague of mine who invited me into the process and we worked with a team from the College to begin to clarify the work.

Early on we identified that this would likely be a long term process that would use Theory U to define the journey and Art of Hosting as the operating system. Before the journey could even begin, others needed to be invited into the conversation so that other people and organizations could identify what contribution and what level of support or commitment they were willing and able to offer.

The College hosted its first assembly in November 2006 to announce its mandate, speak what they were hearing in the system and being called to do, invite a broad array of health care professionals into conversations using processes like Appreciative Inquiry, World Café and circle which many participants experienced for the first time ever that day.

Out of this assembly a core team of about twenty-five people and financial support from a broad range of health organizations self identified to commit to a multi-year process that included two Art of Hosting retreats (one a sensing retreat and one a presencing retreat) to train the core team, deepen their understanding of the purpose and principles of the work and identify a strategy to move this mandate forward.  We called on Art of Hosting colleagues doing similar work in Ohio and in England to come and also support this initiative, bringing with them a wealth of experience and weaving in the stories from other places that increased the anticipation of successfully shifting the shape of collaborative health care in Nova Scotia.

The collaborators included: Annapolis Valley Health, Capital Health, College of Licensed Practical Nurses of Nova Scotia, College of Physicians and Surgeons of Nova Scotia, Dalhousie University, IWK Health Centre, Nova Scotia Association of Health Organizations (now Health Association of Nova Scotia), Nova Scotia Department of Health, Pharmacy Association of Nova Scotia, Registered Nurses Professional Development Centre and the Pictou County Health Authority.  The team included people from many of these organizations and was itself inter-disciplinary.

In between the two retreats, the core team embarked on a series of sensing strategies to broaden their own understanding of the health care system in Nova Scotia, identifying challenges and opportunities without assuming they already knew all the answers.  One purpose in this was to also engage a more stakeholders and learn from them what would capture their support, interest and imagination.  Seven group interviews and thirty five individual interviews were conducted, designed to elicit their private voice more than their public voice.  It is in the private voice that deep despair and incredible hope both reside.

The information that came back from these interviews was powerful.  So powerful it was used to invite back a large assembly of stakeholders in May of 2008 to hear the results and, most importantly, to hear the voices of the system spoken back into the room.  In response, somebody said, “What we are seeing is a crisis of the soul.”

We asked people: “What would you do that you’ve never done or dreamed of doing to change the future of healthcare?” They responded:

  • Change the way we deliver health care
  • Change the focus of health care
  • Change education of practitioners
  • Change what we say to communities
  • Change governance of health care
  • Change relationships and how we work together

We asked, “What should the purpose of the health care system be?”  To which they responded:

To create and maintain holistic, accessible support and care so that Nova Scotians may live well in a place they call home.

 

To facilitate and empower the individual and the community to create and maintain

optimum health as defined by the individual.

 

The purpose of the healthcare system is evidence based, person-focused, preventative, holistic, and uses a collaborative approach to optimize the health, safety, wellbeing and environment of people within their communities.

People made commitments that day and the College made a commitment to check back in later with their last assembly to acknowledge and celebrate progress.  That day happened in June 2010.

Six champion collaborative practice teams currently providing services in Nova Scotia were invited to present at the Assembly, modeling the way and illuminating the steps to successful collaborative care in Nova Scotia.

Have all the ideas identified in May of 2008 been implemented?  No.  But in 2010, there was far more collaborative care in Nova Scotia than there was in 2006 when the College began its quest and invited in collaborators, retaining its willingness to be a champion of this work and, at the same time, “letting it go” so that it could be co-created throughout the whole journey with those who stepped forward to share the leadership and responsibility of this work in Nova Scotia.  Other initiatives focusing on Collaborative Care also emerged during this time helping to expand awareness and the field of practice and this does not lessen the impact of the Inter-Disciplinary Collaborative Practice initiative in generating impactful responses to a system in need of change.

Some things have fundamentally changed.  Some things are still to come.

Art of Hosting: Example of a Collaborative Network

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The Art of Hosting is an example of a collaborative network.  It’s not the only one but it is the one I am most familiar with and it is the one I find myself speaking about most often when the topic of new models of organization or business comes up.

The Art of Hosting network emerged organically, even before it was called Art of Hosting (AoH) as practitioners of dialogic processes gathered to inquire into what it was they did that was different and what were the conditions that contributed to their successful consulting or process work.  They created the conditions for relevant and meaningful conversations to occur in such a way that the conversations individuals, organizations and communities had were different and more impactful than the ones they traditionally had had and where wiser, more informed action often emerged.

As trainings were offered – always co-hosted by a team, they were a place of co-learning and open source sharing and such a meeting of mind, heart and spirit that people naturally wanted to stay in touch to continue sharing and learning.   Teams of hosts were invited into the same work together and variations of these host teams emerged as people newly introduced to AoH who wanted to deepen their understanding and practice began to call AoH trainings and join host teams.

Somewhere along the way, the AoH listserve was born and, as is typical of listserves, there are sporadic bursts of activity around themes that catch fire among some list serve members and there is also silence for some periods of time.

There were always people who carried a deep curiousity about this work and what, for many of the AoH practitioners I know, is a sense of deep calling.  They – we – work together often, deepening learning and often find each other at other gatherings like, for instance, ALIA.

From early on the notion of stewarding began to emerge and there have been many conversations along the way about what is stewarding, what is a steward, who is a steward, what is the AoH, how do we protect the integrity of this work, is there a brand, what do we do when someone calls an AoH training and no one in the network seems to know who they are.  These kinds of questions are integral to gatherings of stewards – practitioners who do not just use the AoH in their work but tend to the larger field.  A steward seems to be someone who understands deep within themselves what we call the DNA of the AoH – the formative field from which the AoH emerged.

Over the last decade, the number of AoH offerings has grown exponentially through public offerings and through client work that many of us are engaged in. These offerings have now occurred literally around the world, although not in every country yet.  We have experimented with forms of AoH like the Art of Participatory Leadership, the Art of Collaborative Leadership, the Art of Social Innovation, the Art of Harvesting, the Art of Protection, the Art of Humans Being and I’m sure there are more.

The AoH network is not without its faults or its own shadow.  It resists defined structure, hard and fast rules and continues to be organic despite calls from time to time for definitive answers.  It resists responding in traditional ways and roles.    Not everyone is happy with the way it works. And it works exceptionally well.

There is no central office and there are no staff.  While not a perfect system, AoH host teams are invited to share a percentage of the revenue earned in trainings to help support the technology that is key to connecting this global community and to offer something to those in this network who host this on our behalf.  And any of us can also contribute personally.

The AoH community is held together by a strong sense of purpose and principles in the work, a commonality of language and practice and core methodologies, processes, and world views. We understand that before we can host others, we must host ourselves and that we grow the body of knowledge and our own knowledge and practice through communities of practice.

It is easy to find people to work with on small and large projects and on systemic change work because there is such a strong alignment of principles and values.  I’m a sole practitioner but I’m not a sole practitioner because at any given time I either draw on the body of knowledge of the AoH or the mates I have in this network.  I have the privilege and benefit of often working on international hosting teams – here and elsewhere.

As the network grows, the sense of caring for the core of the AoH grows stronger amongst those of us who feel we are stewarding something here,  recognizing that it is completely impossible to control how it spreads, nor would we want to.  That is both the beauty and power of it – and the frustration.   It is a chaordic organization.

When we come together as teams to work together there are no hard and fast rules but there is certainly a sense of honour and integrity in relationships and of patterns of hosting and relationship.  We operate by agreement and we determine who and how host team members get paid by agreement achieved in conversation each time we gather.    People who are not part of this network sometimes have a hard time understanding that we don’t necessarily need a written contract to work with each other (like when one of my good friends was trying to get into Halifax to co-host with me and others and the customs officials asked several times to see the non-existent contract).

We care deeply about this work, about this body of knowledge, about this community and about the relationships we have entered into that are enduring for many of us.  We have a lot of conversation – purposeful conversation.  We don’t have a lot of structure.

A lot of information on AoH can be found on the website and on the community ning.  What I’m offering here is just one version of a very large story, the beginning of which I did not actually witness.  I don’t think this form of organization is the right form for every organization but with the clients I work with who are in a question of what next and how to structure their organization, I offer it out as an example to take some learnings from.  I also talk about World Cafe and Berkana, among others, as organizations experimenting with different organizational models.  Built on trust.  Built on relationship.  Purpose.  Principles.

And, it will be one of the collaborative networks used as an example during the Art of Collaborative Leadership next month in Halifax as we explore the conditions that foster good collaborative networks and what their role is in shifting the shape of the world.

Creating Conditions for Collaborative Conversations

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Collaboration is a process where two or more work together with deeply held collective intention and determination to reach a shared objective.  As  the planning for the Art of Collaborative Leadership (March 16-18 in Halifax) begins, we are becoming even more curious about what it really means to be collaborative, the leadership or relational skills that foster collaboration and the subtle changes that can shift the shape of a relationship from defensive, tentative, co-existing or cooperative to collaborative.

The opportunity for collaborative relationships begins to show up when we recognize there could be more power or strength in creating a collaborative space or action.  It also begins to show up when we become curious about what more could happen if we could generate a space of shared understanding – although that usually starts from a place of  “I wish they understood us and our point of view better.”

If we want to change the nature of our conversations with others, we first need to change the nature of the conversations we have with ourselves – personally and/or organizationally.  What would need to shift in how you think about potential collaborators in order to open the space for a collaborative relationship to form and then deepen so it has the potential to create sustainable and fundamental shifts in the area/work/system you care about?

What are the different dimensions and depth of collaboration?  What does it take to stay in a collaborative relationship, especially during the episodes of difficulty that often challenge our understanding of the relationships we are in?

These are some of the questions we will be inviting into the Art of Collaborative Leadership.  What about you?  What questions are you holding?  Will you share them?  Will you come?

If you want to come, you can register at this Berkana site.  If you can’t come but want to contribute you can follow the conversation on Twitter using #a0cl or at the Art of Hosting Community Site.

Art of Collaborative Leadership March 16-18/11 Halifax

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Can a focus on collaboration, collaborative networks and collaborative leadership as strategies for shift and change create leverage for more sustainable results and the means for  us to move beyond episodes of enthusiasm to fundamental shifts in our work, organizations and communities?

This is one of the questions we will be exploring at the Art of Collaborative Leadership, March 16-18, 2011 in Halifax.  Related themes that will guide and focus our time together:

  • Growing our knowledge  and ways of working with collaborative networks
  • Connecting people, ideas, initiatives in this city (and beyond) who are doing cool things and bumping up against similar challenges to co-learn and co-strategize how to move past those barriers
  • Furthering specific work that participants bring into the training ground so that they leave with clarity about what’s next in their work, project or big idea

An exciting and diverse host team has emerged for this AoCL – diverse in age, perspectives, background and experiences, linked together by our passion for hosting inspired spaces, co-creation and collaboration and for how much we care about what’s happening in the world right now, believing that Collaborative Leadership is one of the routes to shifting the shape of our world(s).

We will be using an on-line forum to begin before the training even starts and to continue to follow the questions and the group learning post the training.  (Anyone can follow us and contribute on Twitter #aocl).  We will be offering the opportunity for participants to join together in a group call or in a one-on-one conversation with someone from the host team (our hosts from New York and Minnesota are wanting to touch in with our community before they arrive for the training).  And we will offer a follow up about 45 days later along with the ongoing online conversation.  We are imagining we may spark a community of practice out of this training, linking to Envision grads and AoH people in this city.

What more will sprout out of this fertile ground?  We have no way of knowing but we are preparing to be surprised!  What about you?  Will you join us?  Will you contribute to the conversation?