Ingredients for Hosting Team Success – An Inquiry

How is it we can take a group of people who may or may not know each other, throw them into a prep or planning day together and have them emerge out the other side as a team, ready to co-create and co-host a three or four day Art of Hosting training, to greater or lesser degrees as a cohesive, fluid team?

In the last few years, I have had powerful experiences of this happening in Atlantic Canada, in Brazil, in the United States, as I’ve invited or been invited onto hosting teams with a wide variety of backgrounds and experience, different levels of readiness to step more fully into hosting and different size teams from six to fourteen. And these days, in my experience, although individuals on the team know each other, the whole team has only met each other in person on that prep day.

Cohesive, fluid hosting teams hasn’t always been my experience.  Especially in my early days of hosting.  Having contrasting experiences offered me opportunities to notice and reflect on what worked and what didn’t.  Hosting myself, I became aware of how to, more often, invite the kind of experiences that work well.    Recently a good friend invited me into a deeper inquiry of, in my experience, what makes strong teams possible?  What are the ingredients for hosting team success?  These are not definitive by any stretch of the imagination, but they are some of the themes I’m noticing that consistently support strength and capacity in hosting teams I’ve been part of.

Some of it is in what happens in prep day.  Most of it is the quality of invitation to all of us on the team whether we are seasoned hosts or stewards, practitioners, apprentices, or logistics coordinators to show up fully.  We are all equally human, equally beautiful, equally valuable and  each of us holds a part of the whole.

There is no question the space for this invitation is held by the stewards.  It is not just a verbally issued invitation, it is one that is fully and authentically supported in all our actions and in our energetic field, in the space we create and hold for others to step into, in the responsiveness to all the voices that show up.  When, as seasoned hosts, we are able to step into our own humility and support the field from what might seem a less visible place, we open the space for others to step in more fully.

There are, of course, times that what we have to offer from our experience is what is needed – a thought, an observation, a question, a teach, a framing for what’s in the room, making something visible, stepping into our own brilliance in service of what is needed now. Knowing when to step in and offer what is needed now is also important – a part of the art.  Doing it in a way that builds on what others have offered, in the spirit of expansion and illumination, is a gift to self, a gift to others and a gift to the field in which we work.

To seed this field of invitation I want to have at least one other person on the team I know well, where mutual full trust exists, with whom I know we can handle anything that comes along.  With a minimum of the two of us (and one or two more is even better), we can hold the space for whatever wants or needs to show up in the team – and then in the gathering we are co-hosting.

Co-hosts and apprentices are wanting to know and understand their role, what they can contribute and how welcome their contribution may or may not be.  We are all wanting to know where all our learning edges are, what each of us wants to step into and how this can best be supported.  In particular, I am wanting to support people stepping up to their next level of learning, hosting or offering.  It is a thing of beauty when people publicly step into their learning edges, usually with some fear, some trepidation and loads of courage.

Prep day itself begins with its own welcome, framing and flow.  And an invitation to the full team to find the places they want to step in.  We begin open heartedly.  Infusing the space with welcome, invitation and confidence.  We move to  a check-in process. First on a  personal level.  What draws us to this work? What are we most excited about? Whatever question that personally brings us into the work and into the team.  Then we move onto what we know about who is coming, what their questions are, what they might be hoping for.

The harvest from these two rounds of check in is a co-created purpose statement to guide our planning and design process.  From there we take a first crack at design.  What is the invitation for each day? How will we invite people in, invite them to stay in, create the space for what they want to do and the opportunity for them to reflect on what they will do when they leave.  It is at this point I often notice the energetic threads weaving amongst the team.  People connecting more deeply.  Similar thoughts and ideas emerging at the same time.  Laughter in the room as synchronicities show up.  The awareness we have tapped a deeper place.

We take a look at what we’ve crafted.  Identify day hosts, hosting opportunities, coaching opportunities.  We invite hosting team members to offer where they most want to play.  We step in where we know our wisdom, knowledge and learning will most serve and we look for balance in the offerings.  We create a field of caring and intention and we prepare ourselves to welcome the larger group in the same open hearted invitation instilled with curiosity and generosity.

As a team, we stay tuned into and aware of each other in subtle and obvious ways.  We continue to invite each other’s brilliance and to support each other.  We work with the ebb and flow of individual and collective energy and know that we have each other’s backs. We ask for what we need and offer what we can. We invite each other.  We check in at the beginning of the day and we check out at the end of the day.  Openly.  Honestly.  Speaking what is in our hearts, minds and awareness.  Tuning in to what is in the space.

I don’t know if this is a recipe for hosting team success.  I know it’s been working in the places I’ve been and in the teams I have the pleasure of being in learning with.  I am certain there are other ingredients, other recipes that work equally well and will continue to be in co-learning and inquiry to continue to grow my own capacity to support hosting team success.

A question very much alive every time we step into a team, those we’ve worked with before and those we are working with for the first time is: what is the humility, generosity, open heartedness and also the brilliance that needs to be present and available in me, in each of us and collectively that supports the environment of co-learning in service of the field we are entering and committed to holding?

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Becoming an AoH Practitioner

One of the things that stands out from my Envision Halifax days when a team of us co-designed and co-delivered a nine month leadership program, meeting with the group once a month for either a retreat or a learning day, is how often people talked about getting their Envision “fix” – essentially being able to step out of the craziness of their workplaces into a deep breath of a different kind of space, where we often began with check-in circles and always entered into a conscious, intentional practice field of learning focused on self-leadership, team learning and community reflection and engagement.

The desire and need for this “fix” is directly related to how challenging people find it to bring their learning about new ways of interacting with people, creating the conditions for different conversations that lead to different results back into their work environments – and it is also what I hear from people who have just stepped out of their first Art of Hosting training ground.  “It is okay to do this here, but back at work, well, that’s another story.”

At the risk of stating the obvious, becoming a practitioner of anything takes…. well… practice.  And, I am aware of how risky it feels to try out new group processes or new ways of inviting conversation at work.  How many times we hear things like, “I could never use a talking piece at work.”  “I could never get our group to agree to use World Cafe.”  “People I work with would find this language strange and it may turn them off of even trying something new.”  Yes, all true AND there are always ways to begin practice.

People feel their credibility and reputation are most at risk trying something new with the people they work with all the time.   So one of the simplest possibilities is to look for other places to practice – with another team or department, in a volunteer capacity, with someone else who also wants to practice.

When we just begin to know the many and varied practices that are available through the Art of Hosting field and have little experience with them, we have less confidence in and knowledge of how the processes work and how people can be well and fully engaged in them.  Our own lack of confidence and fear can influence how the process unfolds.  For example, if the group has never participated in an Open Space before, it  may take a few minutes for them to warm up to inviting their own conversations when we open the space for their questions.  With experience, we know to be easy in that pause.  Without experience, it ignites our fears and then we want to jump in to make it happen, often over facilitating the space or the process, sometimes resulting in less than hoped for outcomes.  As grow our own experience and confidence in the impact of the process, we relax more which invites more flow and synchronicity into the space.

As for language, if it will be a barrier, don’t use it.  Rather than talking about circle practice, you could just say, “I would like to make sure we hear from every voice.  Maybe we could just go around the table and as each person speaks, the rest of us could just listen well to what they have to say.” Or, of course, whatever language suits you best.

Begin your practice in little ways.  Take little risks.  Change how you listen and see what difference shows up.  Use more questions, powerful questions, that invite people to respond differently.  Bring more curiousity to the conversations you have in the work you do.

Find places to practice the skills you want to develop more.  Find people to practice with.  Look for like minded people inside your organization with whom you can have conversations of discovery and potentially opportunities for practice.  Think of how you can intentionally shift the shape of your world.

Look for places outside of work to practice.  Take yourself back to another Art of Hosting training to deepen your understanding and skills and grow your courage.  Share success stories, small and large, so you and others can see the impact of making even small shifts.  Maybe you have an opportunity to be part of a calling team for an Art of Hosting in your organization or community.  You could look for an opportunity to apprentice in an Art of Hosting training with experienced practitioners and stewards so you learn to pay attention to and look for the nuances that can influence design, hosting and results.

Grow your confidence through practice and your practice will grow.  Don’t be discouraged easily.  Keep your eyes and ears open for opportunity, openings and invitations.  If you look for them, you will be delightfully surprised at how often they show up.

Join a community of practice.  If there isn’t one in your area, start one – even if it is just with a few people.  Join the on-line conversations and communities.  Observe and contribute when and as you are ready.

Whenever and however you can practice, do so.  Grow your courage through small victories and those victories will also grow.  You didn’t show up at an Art of Hosting training because you are risk averse.  You came because something called you.  My guess is, this work will continue to call you and you will continue to respond.  And there is a global field of practice that responds with you.  Be intentional, thoughtful and mindful and practice well.  Before you know it, you will recognize the Art of Hosting practitioner that is you.