Ingredients for Hosting Team Success – An Inquiry

How is it we can take a group of people who may or may not know each other, throw them into a prep or planning day together and have them emerge out the other side as a team, ready to co-create and co-host a three or four day Art of Hosting training, to greater or lesser degrees as a cohesive, fluid team?

In the last few years, I have had powerful experiences of this happening in Atlantic Canada, in Brazil, in the United States, as I’ve invited or been invited onto hosting teams with a wide variety of backgrounds and experience, different levels of readiness to step more fully into hosting and different size teams from six to fourteen. And these days, in my experience, although individuals on the team know each other, the whole team has only met each other in person on that prep day.

Cohesive, fluid hosting teams hasn’t always been my experience.  Especially in my early days of hosting.  Having contrasting experiences offered me opportunities to notice and reflect on what worked and what didn’t.  Hosting myself, I became aware of how to, more often, invite the kind of experiences that work well.    Recently a good friend invited me into a deeper inquiry of, in my experience, what makes strong teams possible?  What are the ingredients for hosting team success?  These are not definitive by any stretch of the imagination, but they are some of the themes I’m noticing that consistently support strength and capacity in hosting teams I’ve been part of.

Some of it is in what happens in prep day.  Most of it is the quality of invitation to all of us on the team whether we are seasoned hosts or stewards, practitioners, apprentices, or logistics coordinators to show up fully.  We are all equally human, equally beautiful, equally valuable and  each of us holds a part of the whole.

There is no question the space for this invitation is held by the stewards.  It is not just a verbally issued invitation, it is one that is fully and authentically supported in all our actions and in our energetic field, in the space we create and hold for others to step into, in the responsiveness to all the voices that show up.  When, as seasoned hosts, we are able to step into our own humility and support the field from what might seem a less visible place, we open the space for others to step in more fully.

There are, of course, times that what we have to offer from our experience is what is needed – a thought, an observation, a question, a teach, a framing for what’s in the room, making something visible, stepping into our own brilliance in service of what is needed now. Knowing when to step in and offer what is needed now is also important – a part of the art.  Doing it in a way that builds on what others have offered, in the spirit of expansion and illumination, is a gift to self, a gift to others and a gift to the field in which we work.

To seed this field of invitation I want to have at least one other person on the team I know well, where mutual full trust exists, with whom I know we can handle anything that comes along.  With a minimum of the two of us (and one or two more is even better), we can hold the space for whatever wants or needs to show up in the team – and then in the gathering we are co-hosting.

Co-hosts and apprentices are wanting to know and understand their role, what they can contribute and how welcome their contribution may or may not be.  We are all wanting to know where all our learning edges are, what each of us wants to step into and how this can best be supported.  In particular, I am wanting to support people stepping up to their next level of learning, hosting or offering.  It is a thing of beauty when people publicly step into their learning edges, usually with some fear, some trepidation and loads of courage.

Prep day itself begins with its own welcome, framing and flow.  And an invitation to the full team to find the places they want to step in.  We begin open heartedly.  Infusing the space with welcome, invitation and confidence.  We move to  a check-in process. First on a  personal level.  What draws us to this work? What are we most excited about? Whatever question that personally brings us into the work and into the team.  Then we move onto what we know about who is coming, what their questions are, what they might be hoping for.

The harvest from these two rounds of check in is a co-created purpose statement to guide our planning and design process.  From there we take a first crack at design.  What is the invitation for each day? How will we invite people in, invite them to stay in, create the space for what they want to do and the opportunity for them to reflect on what they will do when they leave.  It is at this point I often notice the energetic threads weaving amongst the team.  People connecting more deeply.  Similar thoughts and ideas emerging at the same time.  Laughter in the room as synchronicities show up.  The awareness we have tapped a deeper place.

We take a look at what we’ve crafted.  Identify day hosts, hosting opportunities, coaching opportunities.  We invite hosting team members to offer where they most want to play.  We step in where we know our wisdom, knowledge and learning will most serve and we look for balance in the offerings.  We create a field of caring and intention and we prepare ourselves to welcome the larger group in the same open hearted invitation instilled with curiosity and generosity.

As a team, we stay tuned into and aware of each other in subtle and obvious ways.  We continue to invite each other’s brilliance and to support each other.  We work with the ebb and flow of individual and collective energy and know that we have each other’s backs. We ask for what we need and offer what we can. We invite each other.  We check in at the beginning of the day and we check out at the end of the day.  Openly.  Honestly.  Speaking what is in our hearts, minds and awareness.  Tuning in to what is in the space.

I don’t know if this is a recipe for hosting team success.  I know it’s been working in the places I’ve been and in the teams I have the pleasure of being in learning with.  I am certain there are other ingredients, other recipes that work equally well and will continue to be in co-learning and inquiry to continue to grow my own capacity to support hosting team success.

A question very much alive every time we step into a team, those we’ve worked with before and those we are working with for the first time is: what is the humility, generosity, open heartedness and also the brilliance that needs to be present and available in me, in each of us and collectively that supports the environment of co-learning in service of the field we are entering and committed to holding?

Art of Hosting – Universal or Not?

When people ask me if I do “this” for a living, the answer is, of course, yes. But they don’t really know what they are asking.  They are asking about what they are witnessing or experiencing in this given moment – a specific Art of Hosting training, a planning process, a team building session, a leadership development training, a community engagement process, a World Café or any other range of possibilities and possible places I might be invited to host or show up in.  And this is not just true for me.  It is true for many of my good friends and colleagues who are in this work.

It is a matter of what you see is what you get and what you get is far more than what you see. Going away from any of these singular events thinking this is it, that you know what it is, that you know it, is an easy assumption to make – and it misses the point.  It often seems so simple, often seeming to flow easily and effortlessly, even in groups or situations where tension or conflict has been evident.

Yet, when people get the “behind the scenes” invitation through being on a hosting team or a design and delivery team for a training or for client consulting work, they will often say that is where the real learning starts.  They begin to see what we mean when we say that 80% of the work happens before we ever get in the room.  It is also why some of us believe in being as transparent as possible in our process.

These days, when I describe the Art of Hosting to people, I’ve been borrowing from Jerry Nagel from the Meadowlark Institute because I love the clarity and simplicity with which he speaks it.  As a set of patterns and practices to work with complexity, that invites non-judgment or curiosity and generosity of spirit, of listening.  It invites us to be present, to stay in the place before the knowing until clarity, and knowing from a different place and quality, emerges – all of us and especially the hosting team.  We believe that conversations matter and good conversation leads to wise action and different results.

I am in deep reflection about the universality of art of hosting patterns and practices and the trap we set for ourselves if we believe universality equals one map, one path, one way to do it.  Overlay the successful work of one organization or one training on everything as if that was THE way to do it.  There is no one way to do it, no one practice or pattern that responds to everything.

It is the variety of hosting situations I’ve been in recently that have me in this deep reflection.   In Palo Alto in August 2012 for the first Art of Hosting training in California.  High tech, consultants to high tech, social innovators and a few pastors in the room.  Wanting to do business better.  In the Phillips Community of South Minneapolis in September 2012 with a remarkedly culturally diverse group of people, many of whom are community activists. Wanting to live in community together better. In Nova Scotia, also in September, working with a brand new charity Nourish NS responding to the need for a new structure for the delivery of breakfast programs in schools, birthed a year ago and still in it using the chaordic stepping stones, birthed out of need, chaos, confusion and pain.  In Fredericton in October 2012, a little AoH taster to sense into the need, opportunity and timing in that province for a second Art of Hosting training there, responding to themes of social change and community engagement.

Very different situations.  The “art of hosting” “worked” in each one.  I use quotations to remind myself that even what I’m writing about is nebulous and that the words evoke certain images, assumptions and expectations as I use them and you read them.

In California, knowing that getting people in the room required us to think very strategically about what would attract them, working with the calling team to find language that bridged Art of Hosting and business; finding that language that invites is a common practice and part of the invitation process no matter where we go.  Working with the concerns of the calling team about whether this group would sit still long enough to experience a deep circle, to dive into a three day process and stay present.  Yes, they wanted to get to action.  And they wanted to meet each other human to human, wondering how to do that in a world that does not always invite the human to human exchange.

In the Phillips Community, when we asked the people who came where they are from, beyond where they live, you could feel the ripples out into the world and then even more ripples when we asked them where their ancestors are from, circling the globe. Coming together to address tensions and violence in the community, their community, to imagine the kind of community they want to create, they want to live in, together.  Finding their way past commonality and past difference.  Human to human.  Getting to action that has the potential to shift the dynamic of their community, co-creating through new quality of relationship and understanding.  Practicing generosity with each other.

For Nourish NS, deep in a question of how to shift their shape from the “kitchen table” to the “board room”, grow their board, grow their capacity as an organization, adhere to Revenue Canada charitable guidelines and maintain the culture they have been intentionally cultivating over the last year or more that is creating an organization that looks different, feels different and invites people into a different experience.  Living their mandate.  Living their principles.  Prototyping how to be and work together and knowing they are in an experiment with clear deliverables, creating decision trees and governance structures to bring clarity and still allow emergence and nimbleness of response.

In Fredericton, a beautifully diverse group of people from the Department of Health, Renaissance College, students, city councilors, the provincial government, university professors, community activists.  Just three hours to dive into what might be possible with Art of Hosting and feeling like we had just begun a three day training but now everyone needed to go home percolating the vast array of questions we invited into the room about social change and community engagement.  Not leaving it nice and tidy, wrapped up in a bow with all the answers. Leaving it in the messiness that invites curiosity, invites exploration, invites a deeper dive together to discover what some of the answers might be.

AoH is only “universal” because it is adaptable, responsive, tuned into who’s coming, what their questions are, who and what shows up in the space, guided by a deep sense of purpose.  Tuning into the ebb and flow of patterns, energy in the room or field in which we are operating, cultivating emergence, leaning into what is wanting to show up in the space – not a set agenda, not a beautiful power point presentation, not all the answers or solutions but a living, breathing individual and collective experience.

In November, I’m invited back to Minnesota to go into another community experiencing many of the same challenges as the Phillips Community.  The core hosting team of four of us will be together again with some of the members of our apprenticing team and more people from the local community.  Our biggest mistake would be to assume that because we did it once well in the Phillips community that now we know what to do.  Of course, we have some beautiful learning from the Phillips community and from our individual and collective experiences from all the places we go.  But the only way we will really know what is needed the next time is to sense into the need and opportunity, the people who are coming, where they are from, the questions they bring, the hopes we are discerning and allow a purpose that is relevant to that work to emerge, let it guide the pattern we identify for the work of the days we are together and then be prepared to let it all go as people show up, we meet them where they are, see more deeply the questions, experiences and aspirations and let that guide what wants and needs to happen there.

I know from where I travel in the world, from the conversations I have, that AoH is universally applicable. But if we stop at that statement then we truly miss how this is so.  It is not the practices, frameworks, methodologies or even the patterns.  It is our ability as a hosting team to continuously sense into what is there, be prepared to let go of any of our own notions of what needs to happen, co-design on the fly from our individual and collective experience, wisdom and knowledge and to be responsive to all that shows up – the tension, the beauty, the joy, the humanness, the messiness and then work with the patterns, practices frameworks and methodologies to co-create the conditions to allow us to go deeply and well into the places waiting to be called forth.  There is a reason why it is called the Art of ….

Anyone who’s ever been to more than one well hosted gathering will tell you, it’s different every time.  And if that hasn’t been your experience, maybe you need to become curious about why that was so, challenge your own knowing and prepare to dive deeper into your own learning – or co-learning – because we are in it together.

Shaping Powerful Questions

One of the most asked questions at, and after, any Art of Hosting training is about the questions.  Developing powerful questions is a crucial element to creating the conversational space we are seeking.  People are hungry for greater understanding of how to create questions, especially after they’ve tried a check-in, check-out or cafe experience that didn’t quite have the intended result or impact.

Sometimes powerful questions appear, almost like magic.  We know they are powerful because we feel them.  But usually they are developed and shaped with great care – and often co-created with others.  It is not unusual for a whole planning meeting (and sometimes more) to focus just on question development for a process – which may seem a bit crazy until you’ve had the experience of well formulated questions in comparison to sessions where questions have not been shaped with the same care.

This post contains general thoughts on the shaping of powerful questions.  Later posts will focus on specific processes where questions are used, like check-in and check-out, World Cafe, Open Space, Appreciative Inquiry, Dyad and Triad Conversations and Deep Sensing Interviews.

Three Dimensions of Questions

In an Art of Hosting training in South Dakota this past July, I had the privilege of hearing Tuesday Ryan-Hart share three dimensions of powerful questions, coming from World Cafe work and community of practice.  The three dimensions are: scope or scale of the questions, assumptions in the questions and construction of the questions.

What is the scope of the question you want to ask?  If the scope is too big it may shut down conversation (how do we create world peace?) but you might want your question inspirational enough to allow people to gaze higher than they might otherwise (how have you created peaceful moments for yourself/your team/work/family? How could you do that more often or in a different setting?)

People tend to rise to the assumptions made in the questions so it is good to both notice the assumptions being made in the question and also to be intentional about them so the work is more appreciative and aspirational in service of purpose and intention and the greater work being tended to.

In considering how we construct questions, there is a continuum that flows from less powerful to more powerful.  The less powerful questions are ones that can be answered with a yes or no.  Moving along the continuum, more powerful questions begin with when or who.  The next level are questions that begin with how or what and even more powerful questions sometimes begin with why. I say sometimes, because sometimes the why questions also entrench people in their point of view if asked in such a way they invoke defensiveness.  Ask why questions in ways they evoke curiosity and then you’re onto something.

There is a timeliness we generate when we put the word “now” in our question.  “What you noticing now?”  “What has your attention now?”

Purpose and Intention

A key factor in question development is what is the purpose and intention – of your gathering, your meeting, the particular process the question is intended to shape or provide context for, the question itself?  What is the work you want the question to do and then what is the simplist way to ask the question? Purpose and intention is so central to question development that we go back to it again and again.

Language and Shaping

I like to use as much present and active language as possible.  Instead of asking, “What did you learn from that experience?” you might ask, “What are you learning from that experience?”  There is a supposition built into the question – that the learning is active and ongoing. If that fits the purpose and intention of the space you are wanting to create that’s great.  If not, a question targeted to the learning and conversation you want to encourage would be better.

If you are wanting to move in a certain direction, then create questions that presume in the direction you want to go.  “What is the shift you imagine will happen once you leave here and begin to apply what you’ve learned?” This question presume you want a shift and that you will put something into practice post the training.  For some it will inspire their imagination. When it doesn’t inspire someone, they will usually say so without detrimentally affecting the responses of others who are feeling inspired.

It is also okay to take a pulse of what’s happening in a group or process without assuming a direction.  This is particularly helpful when you want to sense into where a group is at, what you need to pay attention to or what might be simmering under the surface.  It is good to have people in a group name their experience sometimes without trying to shift into a particular direction.  The information that surfaces is then helpful in shaping design or process informed by what is present in the room or group, tracking always toward the purpose or intention of why you are in this conversation or work.  Sometimes diversions are necessary to ensure we get to where we ultimately want to go. You could ask a question like “What’s sitting with you now?”, “What question’s are percolating?”  Sometimes I might even ask, “What tension is arising in you at the moment?” but only if I am really sensing tension in the room, wanting to surface what’s there but not create it if it isn’t there to begin with.

Nuances in Question Development

Slight nuances in a question can lead to very different conversations. This is why we often sit with the questions we have drafted and imagine the kinds of responses a question might evoke, noticing how changing the question slightly could generate a different conversation.  Some examples: “What are you noticing in your environment right now?” compared to “What are you noticing in your environment that relates to this project?”  or “How have you been since we last gathered?” compared to ” How has the last gathering impacted you and your work?”  The first version of these questions is far more open ended while the second version is more targeted to purpose and intention.

Co-Creating Questions

It is hard to create really powerful questions all by yourself.  It is much more fun and generative to co-create with others what the questions could be.  Then when a nuance is discovered that makes the question more powerful, the whole group feels it, not just one person.  Collectively we know we’ve gone to a new level of depth.  When we co-create the questions we can start in the ball park of what we want to do and, through the conversation, discover what those nuances are that increase the the capacity of the conversations we are inviting to be meaningful and relevant to the participants we have engaged and the purpose for which we have engaged them.

Powerful questions can shift the shape of an individual and their pattern of thought, a team and its dynamics, an organization and its usual ways of thinking about things.  Imagining they can even shift the shape of the world….

The Art of Stewarding

Anyone who has ever wanted to call an Art of Hosting training has, in all likelihood, been told how important it is to have seasoned hosts – or stewards – as part of the hosting team. What does it mean to steward and why is this role so important in the Art of Hosting community and in individual training offerings?

I wanted to ground the word steward with a definition but none of the ones I found resonated until I came across this on Wikipedia:  it is desirable to increase capacity within an organizational system.  The Art of Hosting is a system – an interconnected, self-organizing global network – and since it began almost two decades ago, it has been increasing capacity in the network, within and across organizations, within and across systems and within and across individuals.

Even before there was such a thing as the name Art of Hosting, conversations were being hosted in many places around the world using different dialogic processes, including World Cafe, Open Space Technology, Circle Practice, Appreciative Inquiry  (and still are being hosted by people who have not heard of the Art of Hosting). Those who have become known as Art of Hosting Practitioners were intuitively and intentionally sensing into questions like: what is underneath this process, what are the patterns we can make visible, why do these processes or this way of convening a meeting produce different results?  They were deeply curious about the answers to these questions and the more evocative questions that were often provoked through the conversations stimulated by these questions.

Stewards sense and hold the deeper patterns in the field.  They don’t just hold this particular piece of client work or this particular training, they sense the patterns of the larger field and bring those patterns into the specific work and conversations they are involved in.

They have skill, wisdom and expertise in holding space, creating the conditions for powerful work (setting the container) and in working with emergence by paying attention to what is wanting and ready to happen in an individual, group, organization, or community or with a pattern.

They practice self-leadership or self-hosting and bring with them a presence often forged through the many fires of chaos, disruption and intensity they have found their way through which often enables them to keep their centre or ground in the most challenging of situations.

They have no need to hold centre stage although they find themselves there because of their willingness to share knowledge and learning while hosting fields where people are hungry to learn.  They bring clarity without doing the work of others or disempowering them or disconnecting them from their own sources of clarity, wisdom and knowledge.  They witness growth and ignite even more growth – within themselves and others.  They are flexible and diverse, growing the depth of field through co-learning with others.  It is precisely this co-learning, co-creating and collaborating on the edges of what they do not know that makes them most excited  – more so than presenting their expertise.

My awareness of stewarding has heightened over the last year or so as I have found myself in many stewarding conversations with good friends in the Art of Hosting, World Cafe and Circle Practice networks (most recently at ALIA in Columbus) and as I have the privilege to co-host with other seasoned practitioners in a variety of situations where the ability to draw on accumulated wisdom and knowledge has been powerfully beneficial to other hosting team members including apprentices hungry to learn as well as the full group involved in the training.

What do I know through some of my experiences? Stewards are able to check perceptions with each other to sense more fully into the field in which they are working, arriving at more informed choices of action, often to surface tension, move through groan zones, understand when divergence or convergence or some other intervention or process is needed.  They are comfortable with silence and with chaos, have no need to rush in and they can weave with each other through and across the field.  This does not mean there is never any tension but it does mean they have the capacity to work it through without detrimentally impacting the group or the overall experience.  In how they work together, they are often living, breathing examples of the beauty and power of co-creation.

I have had the opportunity to work more extensively with youth in the last year – in Canada, the US and Brazil – and see how sharing experience, asking good questions and holding space expands the depth of field in any given place and creates the opportunity for individual and collective expansion – by holding the space of curiosity with the space of experience.

In One Art of Hosting Does Not A Practitioner Make, I wrote that each Art of Hosting has its own flavour influenced by the hosting team, the calling questions, the people who show up, whatever is emergent in the field, whatever we choose to call the training and the place in which it is hosted.  It’s like seeing only a slice of the bigger picture.  One reason why stewards are necessary to these trainings is that they carry with them the depth of the patterns from across many trainings and client consulting work and they can help illuminate these patterns and this depth through how they hold the space and the questions they ask.

In any given training we will often say it is not about the methodologies – although when we use them we want to use them well.  It is about the purpose and intention of what we are about, what we want to achieve and how to create the conditions to meet purpose and intention and make more things possible.

Stewards illuminate the connections between people, places, trainings, theories, processes and patterns.  They bring the weave of the whole network into the space and disturb the training ground in subtle and overt ways, based on the imprints of their many experiences, helping shift the shape of the experience, enabling individuals to shift their own shape and ultimately influencing the shifting shape of the world.

This work is not for the feint of heart or lone wolves.  It is for those who are willing to show up more fully in the relational field, ask for help when they need it, offer what they can and sink into their own learning.  Stewards want to learn from each other and the more we work with each other, the deeper the relational field, the deeper the friendships and the richer the space we hold for others.

Victimhood, Survivorship – Two Sides of the Same Hook

Me In My Meditation Tree

This morning, on my run, I had a revelation.  I wasn’t particularly looking for a revelation – it just showed up.  The power of it could have knocked me over – except it fully formed when I was sitting in my meditation tree in my back yard after my run – and it definitely brought tears flowing as I felt release from a long held story.  The revelation? The story of survivorship is inextricably tethered to the story of victimhood.

I haven’t thought much about being a survivor over the last year as I have mostly felt joy in this new phase of my life.  On my run, I was feeling joy and inspiration, alive and vibrant, connecting to nature in the unseen ways that nature is also alive and vibrant.  Feeling really good.  Reflecting on events of the last week and a half that had me off my ground and my centre and then the three conversations/events that brought me back to my centre and a feeling of being myself.

One of my friends offered me, very bluntly, an acknowledgement of the victim threads buried in the story I wrote to her.  It highlighted it so brilliantly at first I was startled and then I laughed to see the truth of it.  And seeing the truth of it released it.

As I reflected on this experience this morning I realized I have lived into a story of survivorship probably most of my life, even before I was old enough to be consciously aware that that’s what I did.  I survived the story of my birth (a story for another time), growing up in a small town (only half a joke), two divorces, an ectopic pregnancy, job loss under crazy and difficult circumstances, starting a company, merging businesses, separating businesses, difficult and challenging personal and work relationships.   After all, the other choice was to be a victim.  And God forbid that I would ever be a victim.  I will always rise up and overcome whatever challenge shows up on my path.  I am a survivor.  I am strong.  I am resilient.  And this is all good.

Except, of course, for my little revelation this morning.  In order for the survivor story to be alive and well in me, the victim story is also alive and well but buried deep.  Victim and survivor are contrasting sides the same story – two sides of the same hook.  If it is only a choice between these two things, then of course, I want to be a survivor.  But if the survivor story is alive and well in me, even if I have lost conscious awareness of it, then in order to be a survivor, I must attract circumstances and challenges to myself so I can continue to live into the story of being a survivor.

The core of the revelation: without those challenges I am neither victim or survivor.  There are not just two choices.  There are a myriad of choices.  I can live into my life, path and purpose with freedom, joy, love, eagerness and enthusiasm.  I can still attract growth and contrast to my life, but they don’t need to be challenges.  They can be offerings from which I can choose the path that path serves the joyful, delightful core that is calling me.  I can accept, allow, receive.  How much more powerful is that than choosing only between victim and survivor but to release that hook and choose a completely different story and unfolding of my life as this new phase is just getting started.

Deeply grateful to friends, to nudges along the path and the beautiful shifting shape of my life, relationships and work that has only just begun.  Hungry for more.  Ready for more.

Prototyping Collaborative Leadership at Capital Health – Infusion

In March 2007 Capital District Health Authority (CDHA) in Halifax, Nova Scotia took on a planning process called Strategic Quest.  A significant component of Strategic Quest included public participation in an unprecedented way, shifting the shape of awareness and thinking at Capital Health.  The results were revealing and the impact continues to reverberate throughout the organization today, strongly influencing ongoing public participation in a number of areas and inviting collaborative leadership as a strategy to accomplish many of its goals.

One initiative I was involved with where Collaborative Leadership was an essential part of the process was Infusion: a gathering in November 2008 of 70 leaders from across North America, in our local community and within Capital Health, convened to inform what bold and unique leadership development within Capital Health could look like.

The planning process for Infusion, championed by Lea Bryden and led by Shape Shift Strategies, invited and modeled collaboration, shared leadership and shared responsibility.  A diverse group of people from across Capital Health were invited into the planning process.  Many identified the planning process itself as a leadership development opportunity as they experienced collaborative leadership in new ways, stretching beyond their original assumptions about how and what they could each contribute to this unusual event.

Achieving clarity of purpose was the first task.  It required a significant investment of time – several meetings.  It was a difficult task because there were multiple overlapping components all alive and unfolding as we were in this planning process.  We stayed in the conversation until sharp clarity was achieved and then rest of the planning process unfolded rapidly because it was guided by this clarity of purpose.  We also actively worked with Theory U in the planning process and for the event itself.

The planning process always had a forward momentum, even when people missed meetings.  As they came back in, they found their place in the process and continued to contribute constructively.  They could step into and out of the flow of the process without having to back track and rehash decisions made when they were not present.

The two day Infusion event drew on the talents of everyone on the planning team.  Invited guests: leaders from a vast array of backgrounds, many of whom were leadership consultants, were asked to bring their knowledge and expertise in a participatory way.  It was at times a challenging field to hold.  The team was able to hold its ground as we went through the fire of chaos, adjusting design in the moment and holding space for some anger and frustration that unexpectedly arose within the group because of the collaborative leadership we had been growing throughout the planning process.

Infusion did not end in a nice tidy wrapped up bundle and Lea Bryden, myself and the team were good to leave it that way while taking away the gems that guided the development of My Leadership – a truly unique leadership development initiative inside of Capital Health with a bold vision and goals that has since had 500 leaders complete and won a number of regional and national awards.

 

Social Media Changing Social Norms

Had a fascinating conversation with a small group of people at #PodCampHfx last Sunday about the role of social media in shifting the shape of the world.  I was particularly interested in its influence along the chaordic path – that place between chaos and order we seem to be navigating more and more frequently in the world right now.

The Chaordic Path

The Chaordic Field

I wanted to understand more the influence of social media on the chaordic path and  what the opportunity is to influence it more strategically or with greater intentionality.  I also shared the stepping stones of the Chaordic Path: need, purpose, principles, people, concept, limiting beliefs, structure and processes, and practice.

Social media facilitates networks or webs of people in making interconnected relationships more visible.  Partly because of this it is also driving greater transparency in today’s world.  Buzz spreads rapidly through Facebook or Twitter and it is a lot harder to hide information, indiscretions, faux pas’ or worse.  Even with privacy settings, you cannot control what someone else posts.

There was a time that technology was isolating for people.  It was easier to sit at home emailing people half way around the world than it was to go knock on the door of the next door neighbour.  The rise of social technology though is enabling people to connect and reconnect with each other in ways that also generates in person contact.  Friends in a city will find each other through social technology – on the web and in person.  There are examples of how Twitter friends, who may or may not have actually met each other,  arrive at conferences and then set up the opportunity to meet face-to-face.

What was most interesting in our chat at #podcampHFX was how often the word community popped up.  I have noticed that people are yearning for community and sense of connection and social media seems to have created pathways to community in surprising ways.  And the most intriguing thought: social media is transforming our social norms, changing the parameters of acceptable and non-acceptable behaviour, doing this broadly and maybe more swiftly than any other social norm shift in the history of civilized society.

I’m still reflecting on how social media is shifting the shape of our world and contributing to the regeneration of community.