A Decade of More People “Stepping Up”, Engaging in Nova Scotia

Stepping Up

Stepping Up Conference – 2015

On January 11, 2005 (what later become fondly known as J21 within Envision Halifax), I walked into a day long community gathering hosted by Envision Halifax, along with more than 100 other people, at St. Matthew’s Church Hall on Barrington Street, and my life and the way I work were forever changed. And, more than that, a movement began, sparked by a mission to “ignite a culture of civic engagement”.


A visual depicting the Envision Halifax Leadership Journey – 2007 – which used Theory U as the journey and Art of Hosting as the “operating system”.

I had cause to think of that moment earlier this week when I walked into the new public library in Halifax for the Stepping Up Conference (#StepUpNS) hosted by Engage Nova Scotia, along with more than 350 other people in Halifax, even more gathered at 10 other locations in the province with an additional 500 or more people at their own computer screens following the live streaming.

A decade ago it was Envision Halifax. Something new and meaningful was sparked. Then a sabbatical to check back in with need, purpose and approach, some work in the background and the emergence of Engage Nova Scotia as a next iteration ~ different, stronger and with greater reach.

Danny Graham and Kathy Jourdain at an Envision Halifax public gathering where project teams shared what they were working on in that year (2007).

Danny Graham and Kathy Jourdain at an Envision Halifax public gathering where project teams shared what they were working on in that year (2007).

During the Envision days, Danny Graham and I had a chat about whether we were just “preaching to the choir” as many liked to say or was it something more? Maybe it was preaching to the choir, but I wondered then and I wonder now, is that so bad? Is that not a good starting place? I thought about this because I overheard someone remark at the Stepping Up conference that “we are only preaching to the converted”, since that is who shows up. That may be. But something happened over a decade to grow the number of “converted” in this province by at least 15 fold and probably more.

I was honoured to facilitate the group conversation focused on a new attitude. There were many gems of wisdom in that conversation including: expand your own bubble and do more of what you can, ignore naysayers and time how long it can take you to shift a negative conversation into a positive one. These gems are reflective of “new attitudes” sparking all over the province as individuals recognize their own circles of influence and focus their attention on what they can do and impact.

What struck me in a deep and meaningful way, reflecting over a decade is – more. More people in Nova Scotia are paying attention. More people are asking questions. More people are longing for a future that looks different than the past. More people are Stepping Up. And that is a very exciting ongoing evolution over just one short decade of quiet but growing change in and across our beautiful little province.

A decade ago and this week (and in many other places and times in between), Danny quoted a favourite poem of his:

If you always believe what you have always believed,
You will always feel the way you always felt.
If you always feel the way you always felt,
You will always think the way you always thought.
If you always think the way you always thought,
You will always do what you’ve always done.
If you always do what you have always done,
You will always get what you have always gotten.
If there is no change there is no change

Well, in Nova Scotia, if you stop a moment to reflect, it is clear that beliefs, feelings, thoughts and actions are changing. Thank you Nova Scotia, thank you Engage and thank you to everyone who played, and continues to play, a role in changing the future in the place I am delighted to call home.

Itasca County, MN – Art of Hosting Works – Background, Application and Impact

In just over one year, community citizens of Itasca County, who were not familiar with the term Art of Hosting Conversations that Matter, went from showing up at the first three day training in November 2013 with a healthy mix of curiosity and scepticism, to hosting a one day community wide conversation at the first ever Grand Gathering of Itasca County just one year later that attracted over 85 people who engaged in 50+ conversations that mattered over a five hour period.


How does a community do this? By being passionate about influencing their future and believing it is possible. Support from the Blandin Foundation, (and thanks to the vision initially held by Bernadine Joselyn) made it possible for Jerry Nagel of the Meadowlark Institute and Kathy Jourdain of Shape Shift Strategies Inc. to offer (with other AoH practitioners) five three day Art of Hosting trainings, two Community World Cafes, one Grand Gathering using Open Space Technology and nine days of Advanced (or more in-depth) Training on specific topics. The Community Cafes and Grand Gathering were brain childs of participants in the trainings who stepped up to community engagement and hosting in beautiful and collaborative ways.

Participants understand that good community conversations on important issues offer everyone who shows up the opportunity to speak openly and without fear, to be listened to authentically and respectfully, and to leave feeling an ownership in the outcomes of their conversations. Community or civic engagement is also about accountability and commitment, a request not only to show up but to engage. This is happening in Itasca County in abundance now.

A report on the background, application and impact was compiled for the Blandin Foundation to show the value of the investment made in this series of program offerings for the community and you can access it here: Blandin Harvest 2013-15. (It might take awhile to download as it is full of pictures and stories that Highlight AoH in Action.)

Because Blandin supported this initiative, it made it possible for diverse cross sections of the community to participate – including artists, teachers, business people, not-for-profit staff, government staff from the county commission, natural resources, corrections and more, people from the Leech Lake Nation, people in transition, volunteers and more to participate. People met new friends and brought a variety of worldview perspectives into the room, where people “met” each other in the most interesting and sometimes unexpected places because they brought their curiosity to the conversations.

The stories of impact are still being collected. It is the stories that bring alive what is possible. The stories convey both subtle and large examples of bringing the practices to life. The last set of deeper dive trainings is happening in August 2015 and the programs are filling fast with previous participants, many of whom are planning to bring more people with them.

Itasca County is a beautiful example of the ripple effect that emerges as people change the way they approach meetings and conversations to get to the heart of what matters quickly, to evoke action that impacts, lasts and makes a difference across the region.

Art of Hosting is a Lived Process – Participant Success Story

In Grand Rapids, MN, since November 2013, over 150 people have experienced an Art of Hosting training. It is a community of real people, real lives and real impact. Jerry Nagel and I have begun to document some of the success stories – many of them small miracles that provide inspiration to us and so many others who might be wondering where you start once you have been to an AoH training. This account was provided by Audrey Moen who attended the training in September 2014.

Audrey Moen in the circle with others taking in a teach by Jerry Nagel.

Audrey Moen in the circle with others taking in a teach by Jerry Nagel.

When I first signed up for the AoH training some people asked me, “Oh, why would you want to do that? It is just facilitating. You already know how to facilitate. Why go for three days?”  I knew, just in the title, before I even read the details of what AoH is, it was indeed going to be much more.  


September 2014, Grand Rapids – Teach by Karen Zetner Bacig

I was able to bring a diverse group of people with me who normally never attend training like this.  They are considered on the outside as poor, disabled, or have histories that do not allow them to secure basic housing. They may have had a criminal background. They may no longer have the right to vote.  It did not matter. They were welcomed as if they were Kings or Queens. 

What they took away from it has increased their lives.  One is on his way to attend the Day on the Hill at the Capital; one is now leading a group locally; one stated that she feels a sense of confidence and acceptance she never had before.

The learning that took place is something that will, for me, be life-long.  I use it every day in the little things. I think about table conversations in a different light.  I encounter situations that in the past may have been met with roadblocks. With the AoH and Worldview skills this does not happen.  If anything, I find that the skills learned open doors to communication; barriers or walls fall down, and people open up – trust is alive in the room.

The three days went by in a blink. I met people I never knew, developed stronger community links, shared values, insight and ideas that were priceless.

I also was able to participate in the Grand Gathering in Grand Rapids, MN.  What a day of positive energy and inspiration!  I also participated in the Theory U advanced training day which has already helped me in my career, my volunteer work, and in my home life.  

The facilitators for AoH are well trained in their field, they are engaging, accepting, and are an inspiration. 

My thanks to the Blandin Foundation for providing this training.  I would like to see it continue. The community needs to keep the momentum growing so the seeds can continue to take root and grow. The Foundation is very good at keeping things rooted as long as needed. 

I met other AoH participants who attended the training in our area and in other areas. They consistently state the same thing; AoH is a process; it is not a day, an hour, a moment. It is about taking the time, always learning, developing, reaching out, community building, and engagement.

Thanks again for offering the AoH to our area.  I can honestly state I hope it can continue.  There is so much to learn and put into practice!  

A Small Town Grocery Store Renewal Thanks to AoH Patterns and Practices

It is always a pleasure to share Art of Hosting success stories. This comes from Angie Benz who attended an AoH training in Bismarck, North Dakota in November 2014. The AoH training was supported by the North Dakota League of Cities and the Bush Foundation, co-hosted by Jerry Nagel and me.

Angie Benz

Angie Benz

She writes:

I wanted to share a success story.  After taking your AoH class in Bismarck I was so moved and excited.  I knew these were principles that I wanted to implement, I just didn’t know where or how.

Fast forward to last week.  I am a director for our local grocery store board and we have been struggling to say the least!  Our sales were 15% down from 2013.  Our manager, understandably, was a bit disgruntled.  The board members, myself included, had checked out.  And the worst part…this was all being seen by the community.

Then I remembered the principles taught at AoH!  We started out slowly……and grew into something bigger…….and I am hoping that we keep growing!

We started by sending out a survey asking two very important questions:

  1. Is the store important to YOU to have in YOUR community?
  2. Is it important enough to YOU that YOU are willing to pay a little higher price for groceries?

The responses were a resounding YES to both and we knew we had work to do.  We restructured our management team, creating a co-manager position with two people that will do great things together.

Then we had a planning meeting.  Everyone was dreading it!  I sent out an email inviting the management team and the board directors.  I gave them some ideas of what would happen that day. Then, I shocked them all by asking them to bring something that represents their journey with the grocery store….and I left it at that.  (Enter the sound of silence from the group.)  It was so loud that I could “hear” it through email.

The day of the meeting we started out with Check In using a circle setting.  It was AMAZING!  There was emotion, meaning, and most importantly….understanding.  Understanding of all the frustrations we faced in 2014.  We were letting go of the past and moving towards the future with understanding of each other and our journey.

We then moved into a variation of Open Space.  There were only 6 of us, so we used it more as a brain storming session.  At the end of it, one of the board directors made the comment that they thought we would have about 3 ideas…..we ended up with about 50!

Then it was time for us to get a little more specific.  We came up with action plans and timelines for the top 5 ideas/topics.  We will meet monthly to analyze and assess the top 5 and beyond.

To end the day, we did Check Out in a circle setting.  Again, there was emotion, meaning, and understanding.  There was also a sense of team….something that had been missing in the last year.  I said it before and I will say it again….it was AMAZING!

When everyone came and saw the circle they were a little put off and thought I was nuts.  I just asked them to hang in there with me.  They did and the results were incredible!  We left the meeting feeling more like a team than we have in a very long time.

I want to thank you for showing me that there is a way that a group of people with different worldviews can come together and be a cohesive unit!  You very well may have given me the tools to keep our small town grocery store alive!

Thank you, thank you, thank you!


Purpose Statement for the Bismarck AoH training, November 2014


Real People. Real Lives. Real Community. Real Impact.

Driving from the countryside of Stakke Lake in Minnesota, through the little towns and forested roads on the three hour drive to Grand Rapids, it is easy for me to forget that I am not in Canada, but driving through the US countryside, with my partner and co-hosting colleague Jerry Nagel, on our way to a rural community that is breaking its way out of any stereotypes we might conjure up about rural communities – in Canada or the US. What is happening there could happen anywhere. It inspires hope at a time when hope, especially for our rural communities, is deeply needed in the world.

Grand Rapids welcome sign

What’s Been Happening

In 2013, the Blandin Foundation funded a grant to the Meadowlark Institute to bring the Art of Hosting (AoH) Conversations that Matter to the Itasca County area. Not a one-off training but, thanks to the vision of friend, AoH Practitioner and Global Steward, Bernadine Jocelyn, and her colleagues at the Blandin Foundation, a series of trainings intended to offer residents of Itasca County the opportunity to acquire and use skills of 21st Century Leadership to work with every day life and address some of the most pressing challenges in their communities. The Blandin Foundation was founded by Charles Blandin in 1941 to aid and promote Grand Rapids (population around 10,000) and the surrounding area (total population around 40,000) in such a way that it could be responsive to changing times, a beautiful alignment with the adaptive capacity of AoH offerings.

What’s happening there, with organic emergence and almost astonishing interconnectedness, is a thing of beauty. Four Art of Hosting trainings (130 people altogether so far) since November 2013 with two more in the works; two Community Cafés (with almost 100 participants altogether) convened by a planning team that sparked from an Open Space conversation in the first AoH, called by Sandy Layman, a well known community leader. She asked the question “How can we become a community that hosts its own conversations?” That question is gaining momentum as it continues to spark the curiosity and inspiration of the county.


The first Community Café brought together participants from the first two AoH cohorts and was held one evening during the second training. The second Community Café was inserted into the middle of the fourth training, in an afternoon, and brought together participants from all four trainings and others who wanted to join in.


The Stories That Bring the Data Alive

All of that feels like data. It is the stories that bring the data alive, that show the nuances and interweave of connections; the stories of who is showing up in the same spaces together; the stories of willingness to dive into challenging conversations to address both long held and emerging issues; the stories of risk and courage as people bring AoH patterns and practices into likely and unlikely work settings.

Truly a fractal of the community is coming together – people who might not otherwise find themselves in the same room or the same conversations. The county administrator. Educators. A senior leader in Corrections. Senior leaders of non-profits. Advocates for mental health. Consumers of mental health services. People who have been homeless, some still in transition. People with very diverse political views. Local radio station representatives. Artists. Business people. Blandin Foundation staff. More. All on equal footing with equal voice. All responding to questions centered on “What is the future we want to live into and what can we begin now?”


The stories that are emerging from the people who have been through the training bring the impact alive and are heart opening. Our friend in Corrections, who was in the February cohort, shared with us that he only recently had the opportunity to offer a check in at the beginning of a meeting. He said it changed everything about the meeting. When we asked him how, he said, “People were very emotional.” When we asked him what his check in question was, he said, “How we are doing?” Simply, how are we doing? An invitation to a moment of humanity, an invitation to show up fully. They will now start every meeting with a check-in question. A small, but powerful, shift in practice.

The County Administrator shared that there is a discussion happening at the County offices about mental health funding, the number of agencies that provide services and the need for greater interagency communication. Someone at the county offices, who has only heard about AoH but not been to a training, said that what is needed for that conversation is art of hosting.


In Bigfork, another Itasca County community, community leaders have used World Café to host a conversation about an ongoing contentious issue, bringing new insight and perspective to the issue, establishing a foundation from which to move forward.

The region is facing some growing, possibly divisive issues; particularly around resource extraction (economy) and the environment; issues that are growing more complex all the time. Experience with the patterns and practices of the Art of Hosting is helping people see the possibility of different conversations; conversations that invite a multiplicity of worldviews, give voice to all the perspectives beyond the vocal few, invite people who live, work and play in the region to imagine more of the future they all want to live into, to continue to forge new ways forward on small and large matters. There is a growing buzz in the community and a sense of urgency combined with curiosity and even hopefulness.

The Community Conversations planning team grows with each successive training. The team is now getting ready to call and convene a county wide “Grand Gathering” on November 22, 2014 using Open Space Technology – the first community meeting of its kind in the area. This demonstrates the increasing reach of a commitment that began with that Open Space conversation during the first Art of Hosting training nearly a year ago, building on an idea inspired by the Great Gathering in Fredericton, NB; which demonstrates the interweaving of stories across borders and geographic distances. (And, incidentally, we have discovered there is a history of relationship between New Brunswick and Itasca County thanks to the pulp and paper industry.)

KAXE, a local radio station, present at the Community Café and on the planning team, will be doing a series of radio spots leading up to the Grand Gathering, which is being hosted by the Grand Rapids Community Foundation. The team is in full volunteer recruitment and planning mode and the community is being invited to create an agenda of conversations and possible action steps that are meaningful and relevant to them. Some of the potential conversation themes have been popping up already in the Community Cafés and the AoH trainings. They include an emphasis on youth (brain gain), on revitalizing communities, co-ordinating resources and connecting diverse voices.

IMG_0824One of the many compelling themes that is emerging is around evoking stories and extending invitations. Care enough to ask for the story; bring everyone to the table to identify struggles and be open to hearing the unheard. Notice who is not there who should be and extend an invitation. Be a neighbour, bring a neighbour

It is the tip of the iceberg. The work has only just begun. This community is carving out pathways that can be an inspiration to other communities searching for new ways to imagine and live into the future. What can we begin now?

Real People. Real Lives. Real Community. Real Impact.

Worldview Awareness – Imagining the Possibilities

tug of war rope pixels

It might have been in 2005, when I took part in my first Art of Hosting (AoH) Conversations that Matter training on Bowen Island, that I first heard the term worldview, although I can’t be sure. Then and later, if it was talked about, it came in the context of a mechanistic worldview and a living systems worldview, comparing several points of each and recognizing that AoH operates from a living systems worldview. In my experience of AoH trainings, that was pretty much it until, in 2011, I started co-hosting with Jerry Nagel from the Meadowlark Institute in Minnesota.

Jerry was and is steeped in worldview awareness partly through working on his PhD dissertation that looks at social constructionist theory, worldview and the Art of Hosting and partly because of the deep and evolving practice he and we have been bringing around worldview in AoH trainings and beyond. Because of this, we have been developing a more comprehensive approach to worldview and worldview awareness than I had been exposed to before. Jerry and I, and friends and colleagues like Stephen Duns, Dave Ellis, Carolann Wright-Parks and others, have been adopting, exploring and adapting a worldview teach and practice in new, innovative and exciting ways.

What we have been learning from participants in the worldview awareness conversations in the AoH trainings we have led, is that the worldview conversation lingers in their awareness long after the training. In the evaluations we conduct a few weeks after each AoH training we do, participants often identify the worldview exploration as the most impactful part of the training. They state that the reflective space they are invited into about worldview(s), where it comes from, what their own worldview is and curiosity about others’ worldviews helps create an understanding of how to give voice and visibility to multiple worldviews and create openings for successfully leading different, more inclusive conversations on issues and challenges that routinely show up in organizations, communities and social systems.

World view eye pixels

If this can happen with a conversation over a couple of hours what more becomes possible with a deep dive into worldview awareness or worldview intelligence? This is what we are now on an inquiry to discover. It is what led to prototyping the first introductory day to the Transformative Power of Worldview Awareness in Halifax where we tested a few ideas and reaped enough ideas to inspire possibility for a long time to come. While the AoH conversations focused mostly on individual worldview, the conversation is now expanding to organizational and community worldview as well as creating the conditions for multiple worldviews to be welcomed into stakeholder dialogues and other places where the risks of engagement are perceived to be higher.

In the one day workshop in Halifax, participants came from a wide variety of places including provincial government departments like health and transportation, the school board, Nova Scotia Community College, Halifax Regional Municipality and community agencies. Quite a few had been involved in diversity and inclusion work for years – welcoming of diversity being one of the more obvious outcomes of worldview awareness – and others identified themselves as social change agents.

The learning environment was rich. Going into the day, Carolann, Jerry and I had so many choices of what to include in the one day and then during the day itself we had to make more choices. We know there is ample material for exploration in a variety of offerings. To say our imagination has been sparked would be an understatement. And we are quite inspired by the reflections shared by the participants in our one day offering, a few of which are below.

worldview awareness day panoramic

A snapshot of some of the participants at the first Introduction to the Transformative Power of Worldview Awareness Workshop.

“I had no idea what I was walking into but knew when Kathy’s name was associated with it, it would be a great ride. I am a change agent. People’s stories here today have influenced my worldview. It is important to understand the other person and their worldview. This is a wonderful tool to initiate the conversation if you want to be or are a change agent. If you can’t get to the conversation, you can’t get to the change.” Change agent, Department of Health, NS Government

“It’s been a helpful day. I feel very validated in my current practice – which for me is heart work not training. I love the worldview approach and have many new trinkets to take away to apply in my work.” Diversity Officer, Higher Education

“I am more ready to ask more questions to try to go deeper in understanding of the issues and challenges we face.” Diversity Officer, Municipal Government

“I came in frazzled looking for the magic bullet to questions I’ve been carrying alone for six years and I am now connected into a community engaged in this work. I have lots more questions but am optimistic there is another approach – through worldview awareness.” Social change agent at an NGO

“I walked in with some assumptions that proved wrong. One day is not enough. I work in isolation in an interesting system. Starting a conversation with a different entry point might help me impact change in the system.” Employment equity officer in a public organization

So… stay tuned. There is more to come. Looking at Minnesota this fall, Australia in the new year and more in Halifax too. We are exploring a comprehensive approach to worldview awareness: transforming differences into progress, seeing how growing worldview intelligence in an area that has not been explored to the same degree or depth that religious and scientific worldviews have been explored will generate social change methods and processes in situations that have challenged the best of what we know to date in engagement strategies and practices.